We operate different check-in policies depending on how you have booked with us.
We start accepting check-ins from 2 pm (UK time) daily. If advance notice is given, we will always be able to welcome you earlier than 2 pm, so you can drop your bags off, even if your room is not ready for you. Sometimes we may be able to have your room ready earlier than 2 pm.
If you have booked directly with us, through our website or over the telephone, our last check-ins are as follows:
If you have booked through any other websites, our last check-ins are as follows:
In all situations, any unconfirmed late arrivals will be treated as a 'no show' last minute cancellation.
Because we are a small property we do not have a permanently manned reception, so all check-ins are by appointment only. We phone guests on their arrival day to see when you are planning to arrive, so we can be here for you. It is important you have your mobile phone to hand and switched on, so we can agree your arrival time – if you do not, then you might arrive when we are out, and have to wait for us to get back.
Our standard check-out time is the latest in Brighton, at 12 noon. At Nineteen you could be having your breakfast in bed more than an hour after other places would have required you to leave!